eBay's customer service took "pest control" way too literally

eBay allegedly weaponized logistics against a couple by orchestrating a sustained campaign of biological and psychological terrorism: bugs, obscene materials, and a funeral wreath delivered to their doorstep. The company got slapped with a $55.7 million judgment that reads like a punchline written by a mad logistics coordinator. This is what happens when corporate grievances meet operational capability and absolutely zero impulse control.